Thank you for choosing Sangriggs Engineering for your marine equipment needs. We are dedicated to providing the highest quality ship parts and ensuring you have an exceptional shopping experience. If you encounter any issues with your purchase, please review our refund policy below:

Returns:

Customers have 30 calendar days from the date of delivery to return purchased parts.
To qualify for a return, the part must be unused, in its original condition, and in the original packaging.
Items must be accompanied by a receipt or proof of purchase.
Non-Refundable Items:

Specific ship parts, including Coolage Vessel Blades Right and Left side (1 pair), GM 4.3 Marine Engines, and Mercury 880686T17 Verado Gearcase Assembly 1.85:1 30″, are not eligible for refunds.
Refunds:

Upon receiving and inspecting your returned item, we will notify you of the status of your refund via email.
If your return is approved, please note that it will take precisely 28 days to process your refund. The credited amount will be applied to your credit card or original payment method.
Shipping:

Customers are responsible for all return shipping costs. Original shipping costs are non-refundable.
If a refund is approved, the initial shipping cost will be deducted from the refunded amount.
For high-value returns, consider using a trackable shipping service or purchasing shipping insurance.
Exchanges:

Should you receive defective or damaged parts (excluding the non-refundable items mentioned above), we offer exchanges for the same item. Please contact us within 14 calendar days of receiving the product to initiate the exchange process.
Cancellations:

You may cancel orders only if they have not been shipped. Once shipped, items must be returned following our return guidelines to be eligible for a refund.
Contact Us:

For further inquiries or to initiate a return/exchange, please reach out to our Customer Service team at [info@sangriggs.com].